Utility Assistance

Next to the cost of rent or mortgage, utilities costs have a large impact on family budgets and overall household stability for low income families.

The Utility Assistance Program is designed to prevent utility disconnects and stabilize utility costs for low income households.  Panhandle Community Services works with both public and private funds to pay the utility bills of low income families.  In addition, staff provides families and individuals with educational information to help reduce their utility cost and budget counseling to help them manage the cost of their utilities.


To receive utility assistance, the household must have current outstanding utility bill(s); live at the residence and be at or below 150% of the current U.S. Poverty Guidelines.

To Apply

Appointments for utility assistance can be made by calling 1-855-459-3716 or schedule an appointment online.

Apply Online

Additional Information

For additional information, visit www.tdhca.state.tx.us/community-affairs/ceap/guidance.htm.