Utility Assistance

Utility assistance is available for households that qualify based on government set income guidelines. Electric bills, gas bills, heaters, air conditioners, water heaters, and other appliances are types of assistance that are available for the elderly, disabled, and other households.

Thousands of individuals are assisted through this program throughout the year.

Apply For Assistance

If you would like to apply for utility assistance, please call toll-free 1-855-459-3716 or click here to apply online.

Here’s the process for getting help with your utility bills:

  • You must bring the following documentation in order to receive assistance. If you do not have it, you will be asked to return at another time with your documents.
  • Proof of all incomes for the last 30 days for everyone 18 years and older in the household. (Elderly or disabled household clients must have an updated social security award letter dated 2011).
  • Your most current electric and gas bill. (You must have both bills) no disconnect notices.
  • Social Security Numbers for everyone living in the household (if possible).

Walk-Ins Only.

Amarillo Office | 1309 W 8th Ave., Amarillo, TX 79101
Hours: Monday – Thursday | 8:00 – 12:00 a.m. & 1:00 – 5:00 p.m. | Closed Friday

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1309 W 8th Ave. Amarillo, Texas 79101 | VOICE: 806.372.2531 | TOLL FREE: 1.800.676.4727